FREQUENTLY ASKED QUESTIONS (FAQ's)

How to get to Batu Bambu?


There are several ways you can travel to Lombok A) By Plane The Lombok international Airport (LOP) is located only 25 minutes from Batu Bambu. You can find direct flights from Singapore and Kuala Lumpur. There are many domestic flights from most airports in Indonesia such as Bali and Java. We have found Garuda to be the best airline as it does not get delayed as much as ‘Wing Air / Lion air’ (same company). A quick tip: If you type in LOP and it comes up with Mataram, it is the same airport, they moved it from Mataram several years ago but didn’t update it on the website. B) Fast Boat from Bali Many people coming from Bali choose the option to come via fast boat. You can come straight to Lombok or stop at the Gili islands (Gili T., Gili Air & Gili Meno). The fast boats leave in Bali leave from PADANG BAI harbor, on the east coast of the island. Most companies go to the harbor in SENGIGGI or TELUK NARE (when coming from Nusa Lembogan). C) Slow Ferry from Bali Between Bali and Lombok there is a slow ferry running 24/7, usually leaving every full hour. You can take your motorbike or car on the ferry or just go as a walk-on passenger. The Slow ferry leaves from PADANG BAI in Bali and will arrive in LEMBAR in Lombok. D) Public Boat from the Gili islands If you come from the Gili T., Gili Air or Gili Meno you can easily come to Lombok by a public wooden boat. It takes around 20 minutes by slow (local boat) to arrive in Bangsal Harbor from any Gili Island.




Do you provide transport from the airport or harbor?


Yes we are happy to provide transportations for you. We just need you to provide us with the following: FOR FLIGHTS: - Arrival time - Company & flight number - Airport of depature - If you are bring large luggage such as surfboards FOR BOAT/FERRY: - Fast Boat Company - Arrival time - If your coming with big luggage such as Surfboards Price List: Airport: 150,000 IDR (One Way) Bangsal : 450,000 IDR (One Way) Senggigi: 300,000 IDR (One Way) Lembar: 300,000 IDR (One Way) Kayangan(Harbor to Sumbawa): minimum 700,000 IDR (One Way) **These prices are subject to change (All prices are based on standard rates)




What is the best way to get around in South Lombok?


In Lombok everyone gets around by scooter (motorbike). It's not necessary to know how to drive a scooter you just have to be willing to learn. We are happy to show you once you arrive. We have bikes for rent at Batu Bambu. All our scooters are automatic and its seriously not so hard driving one ☺ Traffic in the Kuta area is very small (non-existent) being that we don’t even have a single traffic light. Just the occasional Water Buffalo herd crossing the road. In the Kuta area the police do not really check for international driving license or a driving license in general. But please note that your travel insurance will not cover any costs in case of an accident if you drive without a license. If you not comfortable driving a scooter we will gladly organize a driver for you. - Scooter rental: 60,500 IDR Per Day - ½ Day Tour w/ Driver: 600,000 IDR (4hours) - Full Day Tour w/ Driver: 800,000 IDR (8 hours) - Additional hour: 100,000 IDR **These prices are subject to change (All prices in Indonesian Rupiah)




How far is Batu Bambu from Kuta center and the Beaches?


Batu Bambu is a 5 minute drive to central Kuta. South Lombok offers so many beautiful beaches that are a short scooter or car ride away. The following beaches are located WEST of Kuta: - Are guling 15 minutes by scooter - Mawun 20 minutes by scooter - Tampa/Lacing 25 minutes by scooter - Mawi 30 minutes by scooter - Selong Belanak 35-45 minutes by scooter - Serangan 60 minutes by scooter The following beaches are located EAST of Kuta: - Segar 15 minutes by scooter - Tanjung Aan 20 minutes by scooter - Gerupuk 25-30 minutes by scooter




What activities does Kuta, Lombok area offer during my stay at Batu Bambu?


There are plenty of things to do in the Kuta area such as: - Beach Hopping - Day Trips to Waterfalls - Surfing - Stand Up Paddling (SUP) - Body Boarding - Snorkel trips - Diving (Beginners & Advanced) - Private Boat Rentals - Yoga - Muay Thai/ Crossfit Training - Spa/Massages - Visit The Bat Cave - Visit The Monkeys on Kuta Beach - Horse Back Riding - And so, so, so much more! :)




Can Batu Bambu organize trips? (i.e. Rinjani Trekking, Komodo Tour etc.)


Yes we do, we are happy to help!




Can I go surfing with Batu Bambu?


South Lombok is known for Surfing. So its defiantly something you should try while visiting us. We work with our great surf teacher, Oki!!! We surf everyday and you can book a lesson for 350K (plus 10% gov tax) if you want an instructor. The surf lesson is including rash vest, board, leash etc. If you surf well already, you are more than welcome to join our daily 'free surf' group. Free surf is free of charge but you may need to pay for parking or boat fees depending on where we go. If you have any more questions, please ask when you arrive.




What are the operating hours of Batu Bambu reception?


8am - 5pm everyday. If you are checking-in/out outside of these times please let us know ahead of time and we will arrange someone to be there.




Are kids allowed in Batu Bambu?


We love kids but only accept children 6 years or older.




Is breakfast included in the room rate?


Simply. Yes of course!




Can I do my laundry in Batu Bambu?


Yes we have laundry service but it is off site. 15k per kg plus 10% gov tax. Usually it takes 24 hrs.




What is the cancellation policy?


When you book you have to pay 1 Nights Deposit. An additional charge of 2.50 Euros is add automatically for transfer fees 14 days before check in it is FREE cancellation. Cancellations LESS than 2 weeks before check in, are non-refundable.... sorry.





LOCATION:

Batu Bambu Guesthouse

Jl. Kuta Rembitan LENSER Kuta,

Kuta, Pujut, Lenser,

Nusa Tenggara Bar. 83573

Google Maps Link

CONTACT US:

Tel.  +62 823-5955-3829

(Same for WhatsApp)

E.  Please use the contact form.

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